Last updated: June 2026
These Terms of Use (the "Agreement") are a contract between you and PremFly, and govern your access to and use of the PremFly website located at www.premfly.com and all services provided by PremFly (collectively, the "Service").
By using any portion of the Service, you agree to comply with and be bound by this Agreement. The terms "you" or "User" refer to any person accessing the Service. The terms "we", "us", or "our" refer to PremFly. You must be at least 18 years old, or the age of majority in your country of residence, to use the Service.
The Service is for personal, non-commercial use only. You agree that you are not using the Service on behalf of any third party or for any commercial purpose.
PremFly may modify this Agreement from time to time. Changes will be posted at www.premfly.com/terms and will take effect at the time of posting unless otherwise noted. By continuing to use the Service after any changes take effect, you agree to be bound by them. If you do not agree, you may terminate this Agreement by closing your account.
Your use of the Service is subject to PremFly's Privacy Policy, available at www.premfly.com/privacy. Our Privacy Policy explains how we collect, use, and share your information when you use the Service.
Your payments for subscription services are processed by Pilot Projects MB, company reg. no. 307481660, Giedraičių g. 39-R53, 09302 Vilnius, Lithuania. All payment, refund, or billing enquiries should be directed to hi@premfly.com.
PremFly is a premium flight deal subscription service. Members receive curated business and first class flight deals delivered by email, matched to their selected home airport and preferences. The Service is email-based. The member dashboard is a self-service panel for managing account settings, preferences, and billing — it is not a booking platform.
While we work to find you high-value deals, we do not guarantee that every deal represents the lowest available price. PremFly is not responsible for missed savings or changes in fare availability. Deal information is provided for informational purposes only. Offers are subject to availability and may change without notice.
PremFly is not a travel agency, re-seller, or booking platform. All flights and ancillary services are purchased directly from third-party providers.
Subscribers receive periodic email newsletters containing curated premium cabin flight deals. Deals are matched to the subscriber's selected home airport(s) and travel preferences. The subscription is billed annually.
Deal prices are based on one traveller. Prices may change if additional passengers, luggage, or ancillary services are added. PremFly is not responsible for price changes made by third-party providers.
Members may customise their deal preferences to receive flight alerts matched to specific criteria, including:
Preferences can be updated via the member dashboard or by emailing hi@premfly.com. Personalised alerts are delivered in addition to standard newsletter deals.
Subscribers to this add-on receive curated bundle deals containing hotel and transfer recommendations alongside flight deals. Bundle deals are designed for two adults sharing one room. If additional travellers or room configurations are required, pricing may differ and PremFly cannot adjust third-party provider prices.
This add-on is billed quarterly and can be cancelled independently of the core membership.
Priority Access subscribers receive deals ahead of standard members. This add-on is billed quarterly and can be cancelled independently of the core membership.
Priority Access subscribers receive a complimentary $50 gift card upon activation. Gift card terms are set out in Section 6. This add-on is billed quarterly and can be cancelled independently of the core membership.
This add-on allows members to receive flight deals from airports beyond their primary home airport. Three tiers are available:
This add-on is billed quarterly and can be cancelled independently of the core membership.
The core membership is billed annually. All add-ons (Personalized Deal Alerts, Hotels & Transfers Bundle, Priority Access, Additional Airports) are billed quarterly and charged separately from the core membership.
Subscriptions renew automatically at the end of each billing period at the applicable renewal rate, unless cancelled before the renewal date. Any changes to renewal pricing will be communicated in advance by email.
Gift cards issued by PremFly are provided as a bonus to eligible subscribers and are not available for direct purchase.
PremFly reserves the right to modify gift card terms and conditions without prior notice.
Members may cancel their subscriptions at any time using either of the following methods:
Scheduled cancellations do not entitle members to a refund for the remaining period. Refund requests must be submitted separately and are subject to the Refund Policy in Section 8.
Add-ons (Hotels & Transfers Bundle, Priority Access, Additional Airports) may be cancelled individually without affecting the core membership. Cancellation of the core membership will result in cancellation of all active add-ons.
Refunds are available upon request for all subscription products, provided the request is submitted within 30 days of the original purchase date. Refund requests must be submitted by email to hi@premfly.com.
Refunds are issued using the original payment method. Processing may take several business days to reflect in the member's account.
Refund requests for add-ons must be submitted separately from the core membership refund request.
No refunds will be issued after 30 days from the original purchase date.
Flight deals, hotel reservations, and transfer bookings featured in the Service are provided by third-party merchants and airlines. All purchases are made directly through those providers. PremFly is not a party to any transaction between members and third-party providers.
PremFly is not responsible for:
Any complaints or cancellations relating to third-party purchases must be directed to the relevant provider. PremFly cannot intervene in disputes between members and third-party providers.
PremFly may participate in affiliate marketing programmes. When members book through partner links, PremFly may earn a commission. This does not affect the price paid by the member.
You are responsible for maintaining the confidentiality of your account login credentials. If you become aware of any unauthorised use of your account, notify PremFly immediately at hi@premfly.com.
You agree to keep your email address and contact information accurate and up to date. PremFly will send all service communications, deal newsletters, and account notices to the email address on file. If your contact details are out of date, you will still be deemed to have received any notices sent to your last provided email address.
By providing your email address, you agree to receive all account-related notices and deal newsletters electronically. It is your responsibility to ensure your email address remains current. Some notifications are mandatory (such as security or billing notices) and cannot be disabled. Others, such as promotional communications, may be managed via your account preferences or by clicking "Unsubscribe" in any email.
All content on the PremFly website and in its communications — including text, graphics, logos, and software — is owned by or licensed to PremFly and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from the Service without prior written consent from PremFly.
PremFly grants you a personal, non-transferable, non-exclusive licence to access and use the Service for lawful, personal, non-commercial purposes, subject to this Agreement.
You agree that PremFly may use any feedback or suggestions you provide in connection with improving the Service, without obligation to you.
You agree not to use the Service in any way that:
Breach of these rules may result in immediate suspension or termination of your account.
The Service is provided on an "as is" basis. PremFly disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
PremFly is not liable for any loss of profit, loss of business, loss of contract, or business interruption arising from your use of the Service. We are not responsible for loss or damage that is not reasonably foreseeable at the time you enter into this Agreement.
Nothing in this Agreement excludes or limits our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
This Agreement continues until terminated by you or PremFly. You may terminate by closing your account at any time by emailing hi@premfly.com.
PremFly may terminate this Agreement and your access to the Service at any time by notifying you at the email address on file, with or without cause. If termination is not due to a breach of this Agreement on your part, any remaining prepaid subscription period will be refunded on a pro-rata basis.
This Agreement is governed by the laws of the Republic of Lithuania. If you are based outside Lithuania, the mandatory consumer protection laws of your country of residence also apply to the extent they provide additional rights.
In the event of a dispute that cannot be resolved by contacting us directly, you may bring proceedings in the competent courts, or submit the dispute to the European Commission Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
PremFly respects the intellectual property rights of others. If you believe that content on the Service infringes your copyright, please notify us in writing at hi@premfly.com, including:
We will respond to valid notices in accordance with applicable EU copyright law.
If any provision of this Agreement is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.
PremFly's failure to enforce any right or provision of this Agreement does not constitute a waiver of that right or provision.
The term "including" in this Agreement means "including but not limited to."
PremFly is managed and administered by:
Pilot Projects MB
Company registration no.: 307481660
Giedraičių g. 39-R53, Vilnius 09302, Lithuania, European Union
Email: hi@premfly.com
All feedback, support requests, cancellations, and refund requests should be directed to hi@premfly.com.